Kinesiologist, Pain & Injury Specialist
YES! You can live pain-free every day.
Thank You For Your Order
Please watch this video:
A Special Welcome and Thank You From Rick Kaselj, "The Pain Hacker"
While you wait for your physical DVD, here is the digital version of "The Pain Hacker"
#1 – Where can I find my download details?
All download details have been emailed to the email address you ordered with. It should be in your email inbox in about 15 minutes. Please note, it can sometimes take up to an hour for it to arrive.
#2 – When can I expect to receive my physical DVD in the mail?
It takes the warehouse about 1 – 3 business days to prepare and ship out your DVD. We use the U.S. Postal Service, and what we have found is their expected mailing times are as follows:
|Continental United States||3 to 5 Business Days|
|North America (Canada, Mexico, Rest of the USA)||7 to 14 Business Days|
|Rest of the World||14 to 21 Business Days|
*Business days are Monday to Friday, excluding holidays.
If it’s been longer than the expected delivery time as described above and you still have not received your DVD, please email us at support@ExercisesForInjuries.com, or call us at 1-888-291-2430 (toll free in the USA and Canada), or send SMS to 1-888-229-4992.
#3 – What kind of equipment do I need to do this program?
While many of the exercises and movements in the program are performed with your body only, you will also need a few inexpensive items such as a Tennis Ball, Lacrosse Ball or Golf Ball, Resistance Tubing, Foam Roller. You can purchase these equipment at most sporting goods stores or you can check the Exercises For Injuries Store. Some of the exercises will also require the use of a Chair, Door Frame, Chin up Bar or Monkey Bars on children’s playground.
How to use these items will be covered in the program so you know exactly how to do the exercises safely and effectively. Note that even if you do not have these items, exercise modifications and exercise alternatives are provided in detail.
#4 – What if I don't receive the Email from Exercises For Injuries?
Check the Trash or Junk folder of your email program. Your email program may have flagged the email as trash, spam or junk.
#5 – How can I ensure that I receive future program updates?
Please add news@ExercisesForInjuries.com to your email Contacts or Whitelist. This will allow me to send you program updates and other important information. Click here for a quick and easy guide on how to add these emails now.
#6 – Where can I send any questions that I have?
If you have an order question or other concerns, please send an email to support@ExercisesForInjuries.com, or call 1-888-291-2430 (toll free in the USA and Canada), or send SMS to 1-888-229-4992. We will get back to you within 1 business day.
When emailing or sending a message, please include the name and email address you used in placing your order and your order number.
#7 – What Will Appear On My Credit Card?
Your credit card statement will show a charge from EX4INJURIE* EX4INJURIE KELOWNA BC
It might also appear as:
- EX4INJURIES.CO 8882912430 BC
- EX4INJURIE* EX4INJURIE KELOWNA
- EX4INJURIES COM KELOWNA BC
- EX4INJURIES.COM KELOWNA BC
- EX4INJURIE* EX4INJURIE
You can look for these payment descriptors on your credit card statement to identify Exercises For Injuries transactions. See complete list of payment descriptors for Exercises For Injuries here.
#8 – How can I unsubscribe from this Email list?
A link to unsubscribe will appear at the bottom of each Email. Please note, if you unsubscribe from my emails, I will be unable to send you any program updates.
#9 – Do I need to consult with my Doctor prior to starting the program?
If you have any concerns about your health, please consult with your physician prior to getting started.
#10 – What if my password does not work?
The password is case sensitive, so be sure to enter the password as is. Better yet, copy and paste the password into the field provided.
#11 – I am having issues with the sound and images of the videos, what should I do?
If you have any issues with the videos especially not being able to hear the sound of the videos, these are the things you can try:
- Try viewing them in a different web browser. The videos support these browsers: Chrome, Safari, Firefox, Opera and Internet Explorer.
- Try viewing them on your computer or laptop instead of your tablet, cellular phone or smartphone.
- Clean the cache of your web browsers, see if there are updates for your browser and then reboot your device.
- Empty out the trash of your computer, make sure all of the updates are done on your computer especially your web browser and video player. Then reboot your computer.
- Try downloading the “Mobile SD” version of the video to your computer and playing it on VLC media player which is a very stable and clean media player ( http://www.videolan.org/vlc/index.html )
- If you have tried all of the above, contact us at support@ExercisesForInjuries.com and we will help you more.
#12 – I only hear sound through one speaker or headphone, what can I do about that?
For a Mac:
If you hear primarily out of one ear, you can make your computer play stereo audio tracks as mono audio in both the left and right headphones or speakers.
#1 – Choose Apple menu > System Preferences, click Accessibility, and then click Audio.
#2 – Select the “Play stereo audio as mono” checkbox.
Rick Kaselj, MS of ExercisesForInjuries.com
Creator of 90-Second Pain Solution
P.S. I'm looking forward to hearing about your success with the program! Send me an email with your story, or any questions you have - send it to: support@ExercisesForInjuries.com.